— SHIPPING ASSISTANT —
From the winning bid to a complete shipping quote — automatically.
The Shipping Assistant uses the item dimensions to calculate the appropriate shipping method, determines the most affordable rate and creates a complete shipping quote. The buyer reviews, confirms or changes it independently — your team only needs to create the invoice and commission the shipment.
◆ Girth & bulky goods
◆ Most affordable rate
◆ Buyer self-service
◆ Directly to the invoice
ITEM · LOT 1247
120 x 60 x 60 cm
Girth: 360 cm · Parcel shipping possible
8,5 kg
MOST AFFORDABLE SUITABLE RATE
DHL parcel up to 10 kg
- Shipping quote created
12,50 kg
— SHIPPING ASSISTANT —
Seven steps — most of them run without you.
The assistant prepares the shipping quote and the buyer confirms it independently. Your team only steps in for the invoice and the shipping order.
1
Winning bid
The bidder wins the lot.
2
Assistant determines the options
The dimensions are analysed automatically and the shipping quote is created.
3
Email to the bidder
A link leads to a pre-filled form containing the shipping quote.
4
Bidder reviews the details
The buyer checks the data, shipping options and prices.
5
Confirms or changes
The buyer confirms the information or selects a different shipping option.
6
Feedback to the auction hous
The auction house receives the confirmed or amended information.
7
Create the invoice
The invoice is created and the shipment is commissioned.
The assistant calculates, the buyer confirms, your team ships.
— WHAT THE ASSISTANT HANDLES —
Everything that would otherwise require looking things up and calculating.
Calculate the girth
Length + 2 × (width + height) for each shipping unit.
Check parcel shipping
Does the shipment fit within the carrier’s parcel limits?
Check for oversized goods
Too large for parcel shipping? The assistant reclassifies it as freight forwarding.
Determine freight forwarding
Suggest the appropriate freight option for bulky goods.
Recommend packaging
Suggest the appropriate box or type of packaging.
Determine the price
Select the most affordable suitable rate from your agreed conditions.
Offer collection
Alternatively include collection as an option in the quote.
Create the shipping quote
Combine options, prices and recommendations in a single quote.
— HOW THE RATE SELECTION WORKS —
Calculated transparently, not estimated.
Instead of applying a flat rate, the assistant determines the genuinely suitable rate based on dimensions, weight and your stored conditions.
Aggregate dimensions and weight
For each shipping unit, the system combines the length, width, height — using the largest dimension — and total weight of the included lots.
Calculate the girth
The girth is calculated from the dimensions using: L + 2 × (B + H) This is the decisive value for parcel limits.
Check the conditions
All rates offered by the selected carrier are checked against the limits for length, girth and weight.
Select the most affordable rate
The lowest-priced suitable rate is selected, and the selling price is transferred directly to the invoice item.
Result
Fits as a parcel → most affordable parcel rate
A quote using the parcel price is created and the shipping costs are ready for the invoice.
Too large → bulky goods / freight forwarding
The assistant switches to a freight option and identifies it accordingly in the quote.
— BUYER SELF-SERVICE —
The buyer resolves the follow-up questions independently.
Pre-filled form via link
The buyer receives an email containing their details and the completed shipping quote — no login and no paperwork.
Confirm or change
Adjust the address, switch the shipping option or select collection — all in one step.
Changes are sent back automatically
When the buyer selects a different option, the quote is updated and the auction house receives the final details.
Fewer questions, fewer errors
No phone calls about addresses or shipping methods — the confirmed data is immediately ready for use.
When the buyer changes the option, the new information is sent back to the Shipping Assistant and the quote is updated — without duplicate data entry by your auction house.
— THE BENEFITS —
What the Shipping Assistant brings to your auction house.
Less manual work
No looking up rates and no manual dimension calculations.
Fewer follow-up questions
The buyer confirms the address and shipping option independently.
Accurate shipping prices
Actual rates instead of flat fees — no undercharging.
Faster shipping
The quote is available immediately, so shipping can begin sooner.
Satisfied buyers
Transparent options, clear prices and freedom of choice.
Let the shipment prepare itself.
In a live demo, we will take you from the winning bid to the confirmed shipping quote — using your items and carriers as examples.